Returns & Exchanges

We want you to love your Peloton Apparel gear as much as your workout; if you are not satisfied, you can return unwashed and unworn items within 30 days of purchase. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the return request process and attach it securely to your package.

3

Pack and Ship

Place your items in their original packaging and drop the parcel off at any authorized carrier location or scheduled pickup point.

4

Receive Your Refund

Once our warehouse team inspects the returned gear, we will process your refund to your original payment method within 7 to 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing