Frequently Asked Questions

Everything you need to know about Peloton Apparel and your order.

How do I determine the right size for my Peloton Apparel?

We provide a comprehensive size guide on each product page. Our apparel is designed for high-performance movement, typically offering a compression fit; if you prefer a looser feel, we recommend sizing up.

What is your return policy for workout gear?

We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that for hygiene reasons, some items like socks or headbands may be final sale.

How should I care for my high-performance fabrics?

To maintain the integrity of our moisture-wicking materials, we recommend machine washing in cold water with like colors and tumble drying on low or hanging to dry. Avoid using fabric softeners.

Do you offer international shipping?

Currently, Peloton Apparel ships to the United States, Canada, the United Kingdom, Germany, and Australia. Shipping times and costs vary depending on the destination and will be calculated at checkout.

Can I track my order once it has been placed?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options like PayPal, Apple Pay, and Klarna for interest-free installments.